Housekeeping Assistant

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Department: Housekeeping
Date posted:18/8/2014 8:57:20 AM
Closing date: 28/Aug/2014
Job reference:
Hours: Full time at present, Part-Time during Winter.  Shift is 6 hours per day
Salary: Hourly Rate

Job Description 

Harvey’s Point Hotel now has an excellent opportunity for a Housekeeping Assistant to join our team.

The ideal candidate must have:
Strong Customer Service Skills and communication skills
Must be focused on attention to detail
Team Player

Primary Objectives

  • To provide clean and well-maintained bedrooms and all areas as designated by the duty Housekeeper on your shift
  • To ensue that all work is carried out in line with the Hotel’s standards and Harvey’s Point as laid down in the Standards Of Performance manual (SOPs).

Tasks, Duties & Responsibilities

  • To clean bedrooms and designated areas to the SOP standards.
  • To report and hand in lost property to your duty Housekeeper
  • To ensure that any special requests are adhered to in the guest bedroom.
  • To ensure that guests are greeted with a smile and every assistance given to them during their stay.
  • To show respect for other team members at all times.
  • To ensure all accommodation trolleys are adequately stocked and cleaned before start and at end of shift.
  • To ensure weekly, monthly and annual cleaning is carried out as requested by duty Housekeeper.
  • To carry out duties and any other reasonable request as asked by the Duty Housekeeper or Duty Manager.
  • To ensure a high level of security at all times with regard to master keys and guests property.
  • To report any maintenance requirements or faults with any equipment needed to carry out your duties.
  • To report any suspicious behaviour to the Duty Housekeeper or Duty Manager.
  • To check all your areas for any items missing or broken such as bulbs and report same to duty Housekeeper.
  • To be on time for all shifts and to ensure that you clock in and out for every shift worked.
  • To be aware of all cleaning materials used in carrying out your tasks and to be full conversant with rules and regulations pertaining to their use.

Weekend work included
6 hour shifts
Full time at present and part time during the Winter