CAREERS

Harvey’s Point is one of the leading employers in the Northwest of Ireland, blessed with a dedicated team of up to 150 people. Currently celebrating Thirty years in business, each member of our team plays their part in the success of Harvey’s Point. There is a unique culture in our Hotel where there is a feeling of belonging as well as being appreciated. Guest feedback consistently refers to our staff being our biggest asset.

We currently have vacancies for the following positions:

Front Desk – Receptionist / Reservations Agent

Job Description:

The ideal candidate will be responsible for creating unique, memorable and personal experiences for our guests during the process of check-in, check-out, reservations, and will report directly to the Front Office Manager. He or she should have an intuitive responsiveness to the expressed and unexpressed wishes and needs of our guests.

Core Responsibilities:

Provide excellent service, build strong relationships, anticipate and exceed the guests’ expectations
Ensure an efficient reception experience for guests, including check in/out and complete audit procedures, as required
Take ownership of guests’ issues and take action to resolve immediately
The successful candidate can look forward to an attractive remuneration package with competitive benefits, and the opportunity to grow a rewarding career.

Job Requirements:

Good command of English in both verbal and written communication
A natural ability to sell the Harvey’s Point Experience
Confident with a pleasant disposition and well groomed
Ability to work under pressure in a fast paced environment
Working on rotating shifts, including weekends
Experience in revenue management systems desirable
Knowledge of Hotsoft PMS an advantage
Minimum two years in a similar, luxury 4/5 star hotel essential
To apply please send your CV to annmarie.gallagher@harveyspoint.com

Location

Lough Eske – County Donegal

Organisation

Harvey’s Point

Terms

Full-time

Payment

Negotiable

Job Posting

10/01/2020

Job Closing Date

31/01/2020

Contact: Ann Marie Gallagher

We look forward to hearing from you.

 

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