FAQS

BEFORE YOU ARRIVE

We ask that any Guest who is experiencing flu-like symptoms or sickness 3 days prior to arrival please postpone their visit to a later date.

DO I NEED TO WEAR A MASK?

Face masks are no longer mandatory in Ireland from the 28th February 2022, however, we have advised all our staff that they may continue to wear a mask if that is their preference. We would therefore advise the same to all our Guests and shall leave you to decide whether you choose to wear a mask. We have removed all Covid-19 guidance signage but we will continue to provide hand sanitisers in all key locations.

CANCELLATION POLICY

For reservations up to and including 4 nights, we will require at least a 48hrs cancellation notice. Long length reservations; 5 nights or more, we require at least 7 days cancellation notice. Otherwise, full charges for accommodation will apply and will be deducted from the credit card number supplied to guarantee your booking.

 OTHER USEFUL INFORMATION

Location:

Where is Harvey’s Point?

6km outside Donegal Town, Co Donegal in the North West of Ireland.

Show location on: Google Maps.

Directions to Harvey’s Point?

We recommend using Google Maps to plan your journey.
GPS: 54.697352, -8.053025

Dublin 220 km 3 hours
Belfast 180 km 2½hours
Sligo 65 km 1 hour
Galway 200 km 3 hours
Shannon 290 km 4½ hours

How close are you to a Train Station?

We are located approx. 70km/1hr drive from Sligo Train Station

We are located approx. 76km/1hr 10mins drive from Londonderry/Derry Train Station

Parking & Car Charging: 

Does the hotel have a car park?

Yes, we have free on-site car parking available

Is there parking for Buses & Oversized Vehicles?

Yes, we have free on-site parking for Buses & Oversized Vehicles

Does the hotel have Electric Car Chargers?

Yes, Harvey's Point have installed 3 EV charging points for our guests. Conveniently located in the hotel car park for Hotel Resident’s use. Each charger has dual sockets and a ‘How to use’ guide is visible to assist with activating the charge. Download the ePower App Click here for details on how to download the app and the user guide. Guests are asked to bring their own lead to plug into the socket.

Rooms:

What are the check-in times and check-out times?

Check-in time is from 16:00
Check-out time is 11:30

Do you have family rooms?

Yes, we have rooms that are suitable for 2 adults and 2/3 children.

Is Harvey’s Point dog friendly?

Regrettably, we no longer accept dogs at Harvey's Point.

What is the difference in room type?

Lakeshore Suite 58m² (625ft²) – private balcony overlooking the lake
Lakeshore Superior Suites 85m² (915ft²) – private balcony overlooking the lake
Executive Suite 75m² (825ft²)
Deluxe Suite 81m² (957ft²)
Premium Suite 87m² (967ft²)

Do you have single rooms?

Yes, all rooms are available to book on single occupancy. The Lodge @ Harvey’s Point is particularly suitable and affordable.

Do all rooms have a lake view?

Some rooms have views of the mountains and some have Lake views. The best views are on the third-floor lakeside, fourth-floor Balcony Rooms or Lakeshore suites.

Are there Non-Smoking and Smoking Rooms?

All rooms are strictly non-smoking. A €250 cleaning charge applies if guests smoke in bedrooms.

Is Harvey’s Point suitable for guests with reduced mobility?

Yes, we have 14 specifically designed rooms for wheelchair access. Bathrooms are wheelchair friendly. Two rooms have lowered beds. There are no steps from the accommodation block through to the bar or restaurant. Wheelchair on the property if required.

What is the hotel’s credit card policy?

We accept all major credit cards: Visa/Mastercard/American Express

Can I arrange for amenities or gifts to be placed in the room? What do you offer?

Yes, our Guest Relations Team would be delighted to assist.  We can arrange anything from a Bottle of Wine, Champagne, Chocolates, Bouquet of Flowers etc.  For further info contact stay@harveyspoint.com 

What type of room should I book for three adults?

To comfortably sleep three adults, we would suggest either a Deluxe Twin Suite or a Premium Twin Suite

 
Does the hotel provide international adaptors?

Yes, we can provide adaptors, please contact Guest Relations upon arrival

Do you offer hairdryers in your guestrooms?

Yes, we provide hairdryers in all guestrooms

Do you provide coffee makers in your guestrooms?

Yes, we provide coffee makers in our Hotel Suites

 
Do you provide irons and ironing boards for use during my stay?

Yes, we provide irons and ironing boards for use

Is Harvey’s Point open all Year?

We are open all year round including Christmas and New Year.

Facilities: 

Is there a spa or are treatments available? 

Unfortunately, we don't have a Spa in the hotel. 

Is there a swimming pool in Harvey’s Point?

Unfortunately, we do not have a Swimming Pool.

Are there gym facilities at Harvey’s Point?

Unfortunately, we do not have gym facilities.

Can you provide a babysitting service?

Unfortunately, we do not provide a babysitting service.

Is there fishing on the lake?

Yes, there are some brown trout and salmon in the lake. Boats are for hire in the nearby Fisheries Board office. Permits can be bought there also. Ghillie service available.

Do you have entertainment in Harvey’s Bar?

Yes, we have music in Harvey's Bar on certain evenings.   

Health & Safety

Ensuring the health and well-being of our Employees and Guests is our most important priority.

Harvey's Point is delighted to have completed Fáilte Ireland’s Infection Prevention Control for Tourism Businesses course showing our commitment to providing our team and customers with a safe space.

Tips and Gratuities 

Harvey’s Point Hotel is required by law under the Payment of Wages Act 1991 as amended to distribute to our Team Members any tips or gratuities received by us by electronic means, and we are committed to our obligations under this referenced legislation and the associated SI 545 of 2022 Payment of Wages Act 1991 (Display of Notices) Regulations 2022

Cash & Digital Tips

Tips that are collected by cash & electronic means are distributed among Team Members based on the number of hours worked. The Company deducts the appropriate tax from all Tips received however no other deductions are made to Tips.

 Not found what you were looking for?

Send us an email at stay@harveyspoint.com, call us at +353-74-9722208 or contact us via LiveChat and we're happy to answer your question.